In the event of a return by you, we will exchange or refund. However, you will pay the delivery costs of the return to Healthyworld Pharmacy and re-delivery to you. We will not refund initial delivery fees.

Goods Damaged or Faulty on Delivery

You may return damaged or faulty goods within 14 days of receipt. If a product is later deemed to be faulty, normal warranty conditions for that product apply. It is the recipient's responsibility to incur all costs and to follow warranty instructions as stated on the product warranty card as specified by the manufacturer. In the event that you receive a defective or damaged product, we will refund the original product price, delivery, wrapping and other fees via the original method of payment. Alternatively, if you request a replacement, we will despatch your replacement item (subject to availability) once we receive the return, at our cost.

Please note that all products that are found to be non-defective will incur the delivery costs of returning the item to Healthyworld Pharmacy.

Please allow up to 14 days for refunds to be processed upon our receipt of goods.